- Terms and Conditions
Terms and Conditions
WARNING: Nicotine is a harmful and addictive substance. The products offered on this site may be associated with tobacco use and subsequent inhaling of tobacco and nicotine.
If you have questions about returning items, please call 702-489-2899 Ext: 226 or email us at firstname.lastname@example.org. Merchandise purchased from shopstarbuzz.com may be returned within 14 days starting from the date your package has been received. It is recommended that you initiate the return process as soon as possible to insure that we receive your package in the appropriate time. When processing your return, all products must be in its original condition (unused) and accompanied by a copy of your shipping receipt in the box. Original shipping and handling costs and costs incurred for shipping returns are non-refundable. In the case that you are returning a product because it is damaged, please let us know and we will gladly pay for the shipping charges. If your order is missing merchandise or you receive the wrong merchandise, please contact us at 702-489-2899 Ext: 226 or email@example.com within 3 days of receiving your order, so we can start the claims process promptly. However, delays in reporting the problem will complicate the process and may result in the denial of your claim. Please insure your package for the retail value of the items. This way you will be protected if the package is lost or damaged. Our shipping address for returns is: Starbuzz Las Vegas Attn: Online Returns 6555 S Valley View Blvd STE 518, Las Vegas, NV 89118. Depending on your location, there will be a 5-7 business day transit time for your package to arrive at our Online Returns Center. Once received, returns are processed within one business day and a credit will be posted to your account within 5-7 business days.
Customer Service is available Monday through Friday: 11:00-5:00 p.m. PST. Please contact us at 702-489-2899 Ext: 226 and/or email us at firstname.lastname@example.org.
Closed Saturday and Sunday
Orders placed after 12:00 PM Pacific Standard Time will go out the following business day.